IT CONSULTING

August eTech was established in August of 2001 by Janice A. Mahlmann to fill the void in IT consulting where small to medium size businesses fall. Since then August eTech has grown to include support for large sized business and corporations providing clients with customized hands-on service for their IT needs. August eTech services range from desktop technical support to database programming to server and network monitoring and web development.

Comprehensive IT services, broad expertise and dependable customer service. August eTech expands your IT capabilities and resources dramatically and ensures that technology works for you.

Example of Services covered:

24/7 Remote Monitoring
Proactive Desktop and Server Management
Onsite and Remote Support
Email and Virus Protection
Procurement
Strategic Planning
Backup and Recovery
Projects
Disaster Prevention
Network Documentation
Site Mapping
Trouble Shooting
Hardware and software recommendations

Reasons To Move to a Managed Environment
by John R. Delaney PC Magazine

Your desktop infrastructure consists of multiple hardware configurations. Such setups require multiple software images and extensive stocking of service parts.

IT support costs continue to rise while IT operating budgets are shrinking. In today's economic climate, many companies are looking to cut operating costs, which usually means doing more with less.

System-failure events are on the rise. By taking control of the desktop environment and monitoring it, your IT staff can take measures to reduce incidents of failure that are due to unauthorized software installations and storage of data not related to your business.

Technical staff responds to repeated help-desk calls about viruses and malicious content. Even if your infrastructure utilizes the latest antivirus technology, an end user can still unwittingly introduce a virus or other malicious code via external media.

Aging desktops result in lost productivity. If a company's current crop of PCs lacks the power to run today's apps efficiently, productivity suffers.

Upgrading or repairing systems is proving time-consuming and expensive. Software and BIOS upgrades, asset inventory, and diagnostics must be done locally in unmanaged systems, one workstation at a time. Dispatching a service technician to do these tasks can be costly, especially if it involves travel to several locations.